Information Technology A to Z Index IT Service Support Request

IT Support

CMS: Links

This article discusses Menu Link Titles and external links.

Recommended Computer Specifications

These are the minimum & preferred specifications that we recommend for student systems.  If you have already chosen your major we recommend you contact your college or department to see if they have any additional recommendations. Please note that we do not recommend any specific brands and just give this information as helpful guidelines. 

The New OWA Interface

New interface for OWA with Exchange 2013.

Office 365 iPad Setup

How to set up MIcrosoft Office 365 on iPad.

INB User Documentation

This article discusses INB user Documentation.

CMS: Log in

CMS-how to log in to your webpage in the EKU content management system. 

QuickScan Pro Help Sheet

Help Sheet for QuickScan Pro.

Blackboard App - How to Setup

Issue: Setup Blackboard App 

Resolution:

1. Open app.
Open app.

Banner FGRODTA Report

How to run the FGRODTA (Organizational Detail Activity) Report.

PowerBroker Run Elevated

Two-page PDF Handout

 Installing Applications

A special malware protection mechanism has been installed on EKU laptops. That software, called PoweBroker, provides the security of a limited-user account and the flexibility of elevating to an administrator account on demand.

BDMS Basics: Help Sheet for WebApp

BDMS Help Sheet for WebApp.

Web Writing: Plan Your Workflow

Content creation is decentralized in a content management system (CMS). Take time to plan for the new workflow.

Banner FGRBDSC Report

This report displays adjusted budget, current and year-to-date activity, budget reservations, and the available balance for each account.  

Banner Data Extract

Extract data from banner form into an excel spreadsheet.

SSVLPN Setup (Mac)

Instructions to set up SSLVPN on a Mac using Safari.

CMS: Quick Start Guide

Quick Start Guide to the CMS.

CMS: Content Management

CMS- using the Content Management tool.

HP 8460p Ports

Diagram of Ports on HP 8460p

Restore Previous Version of a Folder

How to restore the previous version of a folder.

CMS: Contact Information

CMS-how to create the contact information section.

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