Information Technology A to Z Index IT Service Support Request

IT Support

Computer Naming: Fixed Asset

How to name computers in Active Directory.

BDMS Insert Email

This article discusses how to insert an email into Document Manager.

Lync Phone: Sign into Phone

How to sign into a Lync Phone.

CMS: Inside Look

CMS-create an Inside Look news story.

CMS: Page

CMS-create a page.

Outlook 2013: Quick Start Guide

This article discusses basic changes in Outlook 2013 from previous versions.

CMS: Event

CMS-create an event.

View Previously Scanned Documents

How to view previously scanned documents in BDMS.

CMS: Image Gallery

CMS-creating an Image Gallery.

Delete a Document

How to delete a document in a result set, and a displayed document in Doc Mgr.

Spam Filter-Student Email

Creating a Rule in myMail to Control Spam

If spam is an issue in your inbox, here is one way to control that by creating an email rule.

Thumbnails Setup

How to set up the thumbnails option.

Hobsons: Manage Event Attendance

How to manage event attendance in Hobsons.

CMS: Building a Webform Type & Explanations

Webform types and component explanations.

Synchronizing Passwords BDMS

Banner and Document Imaging are directly connected but can be used independently. Synch your passwords quickly with this support article.

Reordering Pages WebApp


How to reorder page(s) in a document by dragging the desired thumbnail to a new location in the thumbnails contact sheet in WebApp.

Banner: Delete Java Cache

Java update fix Database Authentication error in Banner.

Move or Copy Document Pages WebApp

Web Access allows you to move or copy document pages from the Document Display view to another application. 

Reordering Pages

How to reorder pages in Doc Mgr.

Delete a Document-WebApp

How to delete a document in WebApp.