Information Technology A to Z Index IT Service Support Request

IT Support

CMS: Upload Picture or Graphic

Upload a picture or graphic.

View Previously Scanned Documents

How to view previously scanned documents in BDMS.

EKU Homepage Bottom

Navigating the bottom section of the EKU Homepage.

Use Microsoft Stream to Host Video Content in Blackboard

In order to reduce load on the Blackboard servers, it is a good practice not to upload videos directly to Blackboard.  Instead, all EKU users have an account on stream.microsoft.com where they can upload and share videos to other EKU users.  This tutorial illustrates how to use this feature to embed video content in to your Blackboard course without hosting the videos on the Blackboard server.

First, go to stream.microsoft.com and click on the sign in button in the top right:

Lync Phone: Making a Call

How to make a call using the Lync phone at EKU.

CMS: Inside Look

CMS-create an Inside Look news story.

Thumbnails Setup

How to set up the thumbnails option.

Outlook 2013: Quick Start Guide

This article discusses basic changes in Outlook 2013 from previous versions.

Delete a Document

How to delete a document in a result set, and a displayed document in Doc Mgr.

Hobsons: Manage Event Attendance

How to manage event attendance in Hobsons.

CMS: Page

CMS-create a page.

Reordering Pages WebApp

 

How to reorder page(s) in a document by dragging the desired thumbnail to a new location in the thumbnails contact sheet in WebApp.

CMS: Image Gallery

CMS-creating an Image Gallery.

CMS: Event

CMS-create an event.

Move or Copy Document Pages WebApp

Web Access allows you to move or copy document pages from the Document Display view to another application. 

Spam Filter-Student Email

Creating a Rule in myMail to Control Spam

If spam is an issue in your inbox, here is one way to control that by creating an email rule.

Synchronizing Passwords BDMS

Banner and Document Imaging are directly connected but can be used independently. Synch your passwords quickly with this support article.

Lync Phone: Sign into Phone

How to sign into a Lync Phone.

Delete a Document-WebApp

How to delete a document in WebApp.

CMS: Building a Webform Type & Explanations

Webform types and component explanations.

Pages