IT Support

Blackboard: Student Basics QUICK START guide

Quick Start Guide for students new to Blackboard

Email Setup on iOS Phone: Employee

Instructions for setting up email on iOS phones and mobile devices for employees.

Email Setup on Android Phone: Employee

Instructions for setting up employee email accounts on Android phones and mobile devices.

Wi-Fi Setup on iOS Phones

Instructions for students and employees setting up wi-fi on iOS phones and devices.

Drive Mappings

This article is for EKU faculty, staff and students and outlines the Drive Mappings and their uses.

Mobile Devices and Smartphones: Employees

Resources and information for using smartphones and other mobile devices for EKU employees.

Voicemail Options: Employees

This article is for EKU employees and discusses the voicemail service.

Student Printing Guidelines

This article discusses the student printing procedures at EKU.

Recommended Computer Specifications

These are the minimum & preferred specifications that we recommend for student systems. If you have already chosen your major, we recommend you contact your college or department to see if they have any additional recommendations. Please note that we do not recommend any specific brands and just give this information as helpful guidelines.

Setup self-service password reset

ISSUE: I need to set up self service password reset.

FIX:

Phishing

Phishing is a way of attempting to acquire information such as usernames, passwords and credit card details by masquerading as a trustworthy entity in an electronic communication.