Information Technology A to Z Index

IT Service/Help Ticket

Have you utilized the IT Search? There are over 200 support articles available. Search now.

► Unknown Username or Password for Email/myMail or Blackboard

► Blackboard Issues

If the above information does not resolve your issue, feel free to submit a request below:

Please select the category that mostly closely relates to your request. Use "Software" option if unsure.
If you cannot log in to Blackboard or EKU email after trying the above troubleshooting steps, please choose "Software and all OTHER issues" category.
CRN is five-digit Course Reference Number used when registering for a course. CRN is typically shown in Blackboard course title or in EKU Direct course listing.
Building and room number of equipment having trouble

Inside Look

IT--Top 10 Things To Know!
    Welcome to IT @ EKU...What to know as you start the new semester!
Subscribe to Inside Look