Information Technology A to Z Index IT Service Support Request

IT Support

Training: Banner Finance Self-Serve (Budget Queries in EKUDirect)

Description of Banner Finance Self-Serve (Budget Queries in EKUDirect) training.

EKUDirect: Employees

EKUDirect is a Web-based secure link to your data for university related personal information.

Training: Banner 101 Navigation

View online tutorial.

Banner: How to Change Password

How to change your Banner password for EKU employees.

Web Time Entry: Hourly Employees

How to enter hours in EKU Direct.

Remote Desktop Connection (PC)

How to connect to another computer using Remote Desktop Connection.

Training: Banner 104 Student Information

Description of the Banner 104 training.

Training: Banner F04 Requisitions and Receiving

Description of the Banner F04 training.

Check Room Availability

How to check to see if a room is available to reserve.

BDMS Basics: Help Sheet for Document Manager

Basics for Document Manager.

Banner Grant Forms & Reports

Grant forms and reports.

Lync Phone: QUICK START Guide

In case IT missed setting up the new phone in your office. Here are a few tips to get you started with your LYNC phone.

CMS: Content Types

CMS-content type options.

U: Drive for EKU Employees

This article explains the U: Drive, available for automatic back up of data.

Conference Calls

Conference calls for 3 way calls and 4-24 callers on one telephone call.

Banner: Rule Code Definitions

Summary of finance terms/abbreviations (rule code definitions) in Banner.

Connecting to AD File Servers: Mac

Quick instructions for connecting to AD file servers from a Mac.

Finance Term Definitions

Definitions of Finance Terms prepared by Office of Budgeting.

Outlook 2013: Advanced Find

Outlook's Advanced Find feature allows you to search for EKU employees and students by multiple criteria. For example, you can get a list of administrative assistants, information technology staff or everyone who has an office in the Moore Building.

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