Information Technology A to Z Index IT Service Support Request

I can log into Blackboard, but I can’t see my course listed. What should I do?

  • First, be sure you click on the 'Courses' link on the left-hand menu when you log into Blackboard.
    First, be sure you click on the 'Courses' link on the left-hand menu when you log into Blackboard.
  • Next, be sure you are in the correct semester.  Your default should be your current courses.
    • First, you can choose semesters using the drop-down box in the middle of the screen, above the course list.
      First, you can choose semesters using the drop-down box in the middle of the screen, above the course list.
    • Or you can use the left- and right-side arrows to move back and forward.
      Or you can use the left- and right-side arrows to move back and forward.
  • Scroll carefully through the list. Some instructors set a course name that you may not expect.
  • If you see a lock and 'Private' on the course, your instructor has not made the course available to students yet.  Only instructors can make a course available so you should reach out to them.
    If you see a lock and 'Private' on the course, your instructor has not made the course available to students yet.  Only instructors can make a course available so you should reach out to them.
  • If the courses you want to view are at the bottom of your screen you can click the star in the bottom right-hand corner of the course and it will move to the top of your list as a favorite.
    If the courses you want to view are at the bottom of your screen you can click the star in the bottom right-hand corner of the course and it will move to the top of your list as a favorite.
  • If you just registered for a course, wait a couple of hours.  If you don't see the course after that amount of time call the IT Service Desk: 1-859-622-3000.
  • If you owe money to Student Accounting, you may not see your course either.  You can call them to check: 1-859-622-1232
  • If none of these work or apply, call the IT Service Desk: 1-859-622-3000.

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