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Cloud Printing: Mac

Determine Operating System (OS X) Supports Cloud Printing

Requirements: Mac OS X (macOS) 64-bit version 10.14, 10.15, 11, and 12 and newer versions

  • Select the Apple icon in upper left corner
  • Select About This Mac 

If the OS X is below 10.14 an upgrade is required before continuing. Upgrade OS X Now

Install Pharos Popup Client  -  ReadMe

Download the Popup Client: (download Popup Client 9.0.10 now)

  • Open the Downloads folder 
  • Select Mac OS X Popup 9
  • Select Popup.dmg 
  • Select Popup.pkg 


  • Select Continue on the next two screens
  • Select Install
  • The installation was completed successfully window will appear-Select Close

Install Cloud Printer

  • Select the Apple icon in upper left corner
  • Select System Preferences
  • Select Printers & Scanners
  • Select the + icon in lower left corner
  • Select Add Printer or Scanner


  • Right click / command click in the empty space at the top of the toolbar
  • Select Customize Toolbar 
    Select Customize Toolbar


  • Drag the Advanced icon to the toolbar

Mac Cloud Printing

  • Click Done
  • Select the Advanced icon and change the fields
  • Fill out the fields as shown in the screenshot below:
    • Type:  Pharos Print Server
    • Device:  Another Device
    • URL:  popup://
    • Name:  Cloud Printer  (or other name of your choosing)


  • Select the Driver dropdown option 
  • Select Software
  • Type Lexmark Universal in search bar (if this option does not display, Color Printing. and B&W Printing)
  • Select OK

Mac Cloud Printing

Register Colonel 1 Card

Colonel 1 Card can be registered at any Cloud Printer location. This is a one time process and provides access to all Cloud Printers at EKU.

  • Select the Register Card icon on the Cloud Printer LCD Screen

Mac Cloud Printing

  • Select the green keyboard icon to enter username 

Mac Cloud Printing

Mac Cloud Printing

  • Select the green keyboard icon to enter password

Mac Cloud Printing

Mac Cloud Printing

  • Swipe Colonel 1 Card to register

Mac Cloud Printing

Mac Cloud Printing

Cloud Printing Notes

  • Cloud Printing will only work on an EKU Campus when connected to eku_secure wireless or a wired connection (eku_guest will not work)
  • Documents sent to a Cloud Printer are saved to the Cloud for 2 days (48 hours)
  • No charges are incurred until a document is released at a Cloud Printer Release Station
  • There are no additional charges or fees for using the Cloud Printer option (view student printing guidelines and fees)

Support Article on Cloud Printing

Contact Information

IT Service Desk
859 622 3000