Set up self service password reset
ISSUE: I need to set up self service password reset.
FIX:
- Go to https://myapps.microsoft.com then select your account name picture in the top right, then select Profile then Set up self service password reset.
- When you are prompted to confirm your current password, click the re-enter my password button.
- On the Enter password screen, type your password and click the Sign in button.
- At this screen you will be able to verify your two-factor authentication phone, additional emails, etc. If everything works, click the looks good button.
Contact Information
IT Service Desk
support@eku.edu
it.eku.edu
859-622-3000