Information Technology A to Z Index

Email Support

Passwords & Accounts: Students

Username and password (myMail and Blackboard) and User ID and pin (EKU Direct) information for EKU Students.

Outlook Room (Lab) Reservations

This article demonstrates how to schedule a meeting and find a room for the meeting. Faculty and staff can also reserve an IT computer lab or conference room using Room Finder.

Students: Microsoft Office 365 Pro Plus

All registered EKU students have access to Microsoft Office 365 Pro Plus for free.

Passwords & Accounts: Employee

This article discusses passwords and accounts for EKU employees.

Information Technology Checklist: New Students

IT checklist for new students at EKU.

myMail: Cache Clear

http://www.eku.eduHow to clear browser cache to get rid of the “Microsoft 365 login screen.”

Mobile Devices and Smartphones: Students

Options and support for smartphones, tablets, and other mobile devices for students on and off campus.

Email Setup: Employees

Activate your email for EKU employees.

Spam Filter-Employee Email

Information about spam filtering at EKU.

Information Technology Checklist: New Employees

IT checklist for new employees.

Configure EKU myMail on Mobile Devices

How to configure EKU myMail on mobile devices

Email Setup on iOS Phone: Employee

Instructions for setting up email on iOS phones and mobile devices for employees.

Email Setup on Android Phone: Employee

Instructions for setting up employee email accounts on Android phones and mobile devices.

Mobile Devices and Smartphones: Employees

Resources and information for using smartphones and other mobile devices for EKU employees.

Update Your Address, Phone, Email & Campus Directory Profile

This article discusses using EKUDirect to update your personal information.

Adding a Room to Outlook Room Finder

Adding a departmental controlled conference rooms.

Backup & Retention Policy

Time parameters for backups for various IT systems. This is a short list of important systems and the backup policies for each.

Outlook 2013: Advanced Find

Outlook's Advanced Find feature allows you to search for EKU employees and students by multiple criteria. For example, you can get a list of administrative assistants, information technology staff or everyone who has an office in the Moore Building.

The New OWA Interface

New interface for OWA with Exchange 2013.

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