The following instructions will illustrate how to set up the security verification (two-factor authentication) required to activate the self-service feature of Office365. Once activated, you will have the ability to change your password for all services, including email, Blackboard, myEKU, etc. in one convenient location without the need to call or email for assistance.
Username and password (myMail and Blackboard) information for EKU Students.
All registered EKU students have access to Microsoft Office 365 Pro Plus for free.
http://www.eku.eduHow to clear browser cache to get rid of the “Microsoft 365 login screen.”
This article discusses using myEKU to update your personal information.
This article discusses passwords and accounts for EKU employees.
How to configure EKU myMail on mobile devices
ISSUE: I need to reset my EKU email password and it is still working FIX:
Options and support for smartphones, tablets, and other mobile devices for students on and off campus.
Information about spam filtering at EKU.
IT checklist for new students at EKU.
Activate your email for EKU employees.
Instructions for setting up email on iOS phones and mobile devices for employees.
Instructions for setting up employee email accounts on Android phones and mobile devices.
Resources and information for using smartphones and other mobile devices for EKU employees.
ISSUE: I need to set up self service password reset. FIX:
Adding a departmental controlled conference rooms.
Issue: When trying to send an email to a non-EKU email account, the following error occurs:
"Deliver has failed to these recipients or groups:"
Cause: Your account is blocked by Microsoft because it has been compromised and is sending spam.