Information Technology A to Z Index IT Service Support Request

Manage Your Two-Factor Authentication (2FA) Settings

ISSUE: Authentication phone number or app changed and need to update or add security verifications

FIX:

  1. Go to https://myapps.microsoft.com  then select your account name in the top right, then select profile then Additional security verification or junp right there here.
    You should see this page:
    2fa page
  2. The Additional security verification page loads (image above) with your settings.  You can change phone numbers and set up the mobile app from here.

Contact Information

IT Service Desk
support@eku.edu
it.eku.edu
859-622-3000