Information Technology A to Z Index IT Service Support Request

Reset EKU Password

ISSUE: I need to reset my EKU email password and it is still working

FIX

  1. Go to https://myapps.microsoft.com  then select your account name picture in the top right then View account.  NOTE: It will show your last name initial and first name initial in a circle or your picture if you have previously uploaded one.
    Go to https://myapps.microsoft.com  then select your account name picture in the top right then View account.                    Go to https://myapps.microsoft.com  then select your account name picture in the top right then View account.

     

  2.  On  the next page when you click on view account, so they'll have to click Password on the lefthand side:
    On the next page when you click on view account, so they'll have to click password on the lefthand side:

     
  3. Complete the three boxes then click Submit.

    Complete the three boxes then click Submit

Contact Information

IT Service Desk
support@eku.edu
it.eku.edu
859-622-3000

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