Recovering From Phishing-Students
Students, if you fall victim to a phishing email here are the next steps to recovery of your EKU email address/password.
Reset your password immediately. You have several options.
- Go to the mymail.eku.edu website and click the Change My Password button. If the thief has not already reset your password, this method will work.
- If your password doesn't work you can stop by the IT Support Desk in Keen Johnson with a picture ID and they can reset it call them to reset the password at 859-622-3000.
If you notice you are no longer receiving emails, they are probably being forwarded. How to disable this:
- Log in to your myMail account.
- Click the ‘Gear’ icon by the question mark in the upper right-hand corner of the page.
- Choose ‘Mail’ located under 'Your app settings' near the bottom of the right sidebar.
- Then on the left sidebar, choose ‘Forwarding.’ If there is an email address in the forwarding box, delete it.
- THEN, click the button in front of ‘Stop forwarding,’ then click the Save button. (See screenshot below for reference.)
Contact Information
spam@eku.edu
it.eku.edu
859-622-3000