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Self-service Password Reset Option

The following instructions will illustrate how to set up the security verification (two-factor authentication) required to activate the self-service feature of Office365. Once activated, you will have the ability to change your password for all services including email, Blackboard, EKU Direct, etc. in one convenient location without the need to call or email for assistance.

Password Instructions 

setup 2fa settings  reset forgotten password   reset password

Access Office365 My Apps Portal to...

           setup 2fa                    reset forgotten password                            change known password


Alumni Password Reset...
Call the IT Service Desk to reset password @ 1-859-622-3000:

Alumni Password Reset: Call the IT Service Desk to reset password @ 1-859-622-3000:

 

EKU password requirements.

 

 

 

Contact Information

IT Support Desk
support@eku.edu
it.eku.edu
859-622-3000