Email Support

Issue: When trying to send an email to a non-EKU email account, the following error occurs:

              "Deliver has failed to these recipients or groups:"

Cause: Your account is blocked by Microsoft because it has been compromised and is sending spam.

Resolution: 

How to set up MIcrosoft Office 365 on iPad.

Outlook's Advanced Find feature allows you to search for EKU employees and students by multiple criteria. For example, you can get a list of administrative assistants, information technology staff or everyone who has an office in the Moore Building.

Login to EKU is a quick link to email, EKU Direct and more.

Create a Personal Folder File (pst) in Outlook 2013.

This article discusses basic changes in Outlook 2013 from previous versions.

Create a new inbox folder in OWA and have emails automatically sort to this folder.

IT enabled MailTips in Outlook on Monday, October 9, 2017.  This is to help avoid common, but potentially costly or embarrassing mistakes.  MailTips alerts can be triggered by actions including clicking Reply All to a large recipient list, sending sensitive information to someone outside your organization, or sending a message to someone who is out of office.

Example: