What to do when you get a Sign on error in Blackboard
This article discusses passwords and accounts for EKU employees.
IT checklist for new students at EKU.
Quick Start Guide for new Faculty Blackboard users at EKU.
Staff at EKU have put together a number of training and tutorial videos for a variety of topics in Blackboard. These videos are often interactive, and work on both computers and mobile devices.
Created by EKU Information Technology:
New Courses Page - This training goes over navigation, organization, and search options for the new Courses page redesign from May 4, 2018
Quick Start Guide for students new to Blackboard
Issue: Setup Blackboard App
1. Open app.
This page collects a list of the currently known issues with our Blackboard system. This list will be updated as new issues are discovered or as Blackboard patches the system and fixes issues.
Time parameters for backups for various IT systems. This is a short list of important systems and the backup policies for each.
In order to reduce load on the Blackboard servers, it is a good practice not to upload videos directly to Blackboard. Instead, all EKU users have an account on stream.microsoft.com where they can upload and share videos to other EKU users. This tutorial illustrates how to use this feature to embed video content in to your Blackboard course without hosting the videos on the Blackboard server.
First, go to stream.microsoft.com and click on the sign in button in the top right:
Blackboard Ally focuses on making digital course content more accessible and building a more inclusive learning environment. This improves the student experience by helping them take clear control of course content with usability, accessibility, and quality in mind.
Launch Blackboard Collaborate
Log into Blackboard
Click Tools (on the left-hand menu)
Click Blackboard Collaborate Ultra to schedule and join web conferencing sessions and view recorded archives.
forum is an area of the discussion board where participants discuss a topic or a group of related topics. Within each forum, students can create multiple threads.
Best Practices for a Good Session
ISSUE: Blackboard course tile image and course banner image resizing issues RESOLUTION:
Support from Blackboard Help
Error: Some students receive “multiple DWR Servlets” when trying to click submit a file in Blackboard. This is sporadic/random.
Fix: Try again in a little while. Let the IT Service Desk know by calling 859-622-3000 to report the issue.
Last update: 8/7/2018 at 10:30 a.m.
What is Ally?
Your class is full of diverse students with unique learning abilities. Ally automatically scans your original content, and performs a series of steps to make them more accessible:
Generates alternative formats for students to download
Provides accessibility scores
Gives instructor feedback on how to improve your accessibility score
The score indicators are only shown to the instructor as a way to help them improve their accessibility score for their course documents.
Here are directions to create Bb test questions/answers through an Excel spreadsheet. This method is especially efficient when you want to create new multiple-choice questions. Pages