Information Technology A to Z Index IT Service Support Request

Employee Support

Check Room Availability

How to check to see if a room is available to reserve.

BDMS Basics: Help Sheet for Document Manager

Basics for Document Manager.

Banner Grant Forms & Reports

Grant forms and reports.

Lync Phone: QUICK START Guide

In case IT missed setting up the new phone in your office. Here are a few tips to get you started with your LYNC phone.

CMS: Content Types

CMS-content type options.

U: Drive for EKU Employees

This article explains the U: Drive, available for automatic back up of data.

Conference Calls

Conference calls for 3 way calls and 4-24 callers on one telephone call.

Banner: Rule Code Definitions

Summary of finance terms/abbreviations (rule code definitions) in Banner.

Connecting to AD File Servers: Mac

Quick instructions for connecting to AD file servers from a Mac.

Finance Term Definitions

Definitions of Finance Terms prepared by Office of Budgeting.

Outlook 2013: Advanced Find

Outlook's Advanced Find feature allows you to search for EKU employees and students by multiple criteria. For example, you can get a list of administrative assistants, information technology staff or everyone who has an office in the Moore Building.

CMS: Links

This article discusses Menu Link Titles and external links.

The New OWA Interface

New interface for OWA with Exchange 2013.

INB User Documentation

This article discusses INB user Documentation.

CMS: Log in

CMS-how to log in to your webpage in the EKU content management system. 

QuickScan Pro Help Sheet

Help Sheet for QuickScan Pro.

PowerBroker Run Elevated

Two-page PDF Handout

 Installing Applications

A special malware protection mechanism has been installed on EKU laptops. That software, called PoweBroker, provides the security of a limited-user account and the flexibility of elevating to an administrator account on demand.

Banner FGRODTA Report

How to run the FGRODTA (Organizational Detail Activity) Report.

BDMS Basics: Help Sheet for WebApp

BDMS Help Sheet for WebApp.

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