Information Technology A to Z Index IT Service Support Request

Employee Support

PowerBroker Run Elevated

Two-page PDF Handout

 Installing Applications

A special malware protection mechanism has been installed on EKU laptops. That software, called PoweBroker, provides the security of a limited-user account and the flexibility of elevating to an administrator account on demand.

BDMS Basics: Help Sheet for Document Manager

Basics for Document Manager.

Lync Phone: QUICK START Guide

In case IT missed setting up the new phone in your office. Here are a few tips to get you started with your LYNC phone.

Banner Grant Forms & Reports

Grant forms and reports.

Banner: Rule Code Definitions

Summary of finance terms/abbreviations (rule code definitions) in Banner.

CMS: Content Types

CMS-content type options.

U: Drive for EKU Employees

This article explains the U: Drive, available for automatic back up of data.

Finance Term Definitions

Definitions of Finance Terms prepared by Office of Budgeting.

The New OWA Interface

New interface for OWA with Exchange 2013.

CMS: Links

This article discusses Menu Link Titles and external links.

Outlook 2013: Advanced Find

Outlook's Advanced Find feature allows you to search for EKU employees and students by multiple criteria. For example, you can get a list of administrative assistants, information technology staff or everyone who has an office in the Moore Building.

Connecting to AD File Servers: Mac

Quick instructions for connecting to AD file servers from a Mac.

BDMS Basics: Help Sheet for WebApp

BDMS Help Sheet for WebApp.

Banner FGRODTA Report

How to run the FGRODTA (Organizational Detail Activity) Report.

INB User Documentation

This article discusses INB user Documentation.

CMS: Log in

CMS-how to log in to your webpage in the EKU content management system. 

QuickScan Pro Help Sheet

Help Sheet for QuickScan Pro.

Banner FGRBDSC Report

This report displays adjusted budget, current and year-to-date activity, budget reservations, and the available balance for each account.  

Lync Mobile App (Skype for Business)

Download and use the Lync (Skype for Business) Mobile App to maximize use of Lync on and off campus.

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