Information Technology A to Z Index IT Service Support Request

Employee Support

Banner: How to Change Password

How to change your Banner password for EKU employees.

Banner: Rule Code Definitions

Summary of finance terms/abbreviations (rule code definitions) in Banner.

Training: Banner F04 Requisitions and Receiving

Description of the Banner F04 training.

BDMS Basics: Help Sheet for Document Manager

Basics for Document Manager.

Lync Phone: QUICK START Guide

In case IT missed setting up the new phone in your office. Here are a few tips to get you started with your LYNC phone.

The New OWA Interface

New interface for OWA with Exchange 2013.

Banner Grant Forms & Reports

Grant forms and reports.

U: Drive for EKU Employees

This article explains the U: Drive, available for automatic back up of data.

Set up self service password reset

ISSUE: I need to set up self service password reset.

FIX

CMS: Content Types

CMS-content type options.

Finance Term Definitions

Definitions of Finance Terms prepared by Office of Budgeting.

CMS: Links

This article discusses Menu Link Titles and external links.

Lync Mobile App (Skype for Business)

Download and use the Lync (Skype for Business) Mobile App to maximize use of Lync on and off campus.

CMS: Add Link to Webpage

How to add an event created in Hobsons Connect to a webpage.

Outlook 2013: Advanced Find

Outlook's Advanced Find feature allows you to search for EKU employees and students by multiple criteria. For example, you can get a list of administrative assistants, information technology staff or everyone who has an office in the Moore Building.

Banner FGRODTA Report

How to run the FGRODTA (Organizational Detail Activity) Report.

Connecting to AD File Servers: Mac

Quick instructions for connecting to AD file servers from a Mac.

BDMS Basics: Help Sheet for WebApp

BDMS Help Sheet for WebApp.

CMS: Log in

CMS-how to log in to your webpage in the EKU content management system. 

Pages

CSS