Office365 Email Migration - iOS Instructions for the Outlook App
First, remove your existing account, if you use this app for you EKU email
- Open the Outlook mobile app from your device.
- Select your photo from the upper left-hand corner.
- Select the settings icon. (looks like a gear)
- Tap on your EKU account.
- Select Delete Account.
Second, re-add your account
- Skip adding additional accounts if prompted.
- Enter your EKU email address
- Choose Add Account. (use your full email address, including the @eku.edu)
- At the EKU log in screen, enter your full email address and password.
- Enter email password and authenticate with two-factor, when prompted.
- Optionally skip or add more accounts.
More information from Microsoft Support