Employee Support

Self-service Password Reset Option

The following instructions will illustrate how to set up the security verification (two-factor authentication) required to activate the self-service feature of Office365. Once activated, you will have the ability to change your password for all services including email, Blackboard, EKU Direct, etc. in one convenient location without the need to call or email for assistance.

Reset EKU Password

Employees | Students

EMPLOYEES: To reset your password

Method 1: EKU Direct-Current Employees ONLY (Creating a Strong Password)

Log in to EKU Direct.
Click the Personal Information tab.
Click the Change Active Directory Password (Faculty, Staff, Student, Blackboard & Email) link

Disable Automatic Updates in Mac Office

ISSUE: Want to disable automatic updates in Mac Office

RESOLUTION:

Update Your Address, Phone, Email & Campus Directory Profile

This article discusses using EKUDirect to update your personal information.

Passwords & Accounts: Employee

This article discusses passwords and accounts for EKU employees.

How to connect to the Wireless Network

Wireless network setup for Windows, Mac, Linux/unix-based, IOS (iPhones), and Android Phones.

Email Setup: Employees

Activate your email for EKU employees.

Spam Filter-Employee Email

Information about spam filtering at EKU.

Information Technology Checklist: New Employees

IT checklist for new employees.

Banner: Naming Conventions for Banner Objects

This is a complete list of naming conventions for Banner objects.

Reset EKU Password

ISSUE: I need to reset my EKU email password and it is still working

FIX:

Banner: Basics

Information about the Banner software, training, and documentation.

Email Setup on iOS Phone: Employee

Instructions for setting up email on iOS phones and mobile devices for employees.

Email Setup on Android Phone: Employee

Instructions for setting up employee email accounts on Android phones and mobile devices.

Wi-Fi Setup on iOS Phones

Instructions for students and employees setting up wi-fi on iOS phones and devices.

Mobile Devices and Smartphones: Employees

Resources and information for using smartphones and other mobile devices for EKU employees.

Voicemail Options: Employees

This article is for EKU employees and discusses the voicemail service.

Drive Mappings

This article is for EKU faculty, staff and students and outlines the Drive Mappings and their uses.

Phishing

Phishing is a way of attempting to acquire information such as usernames, passwords and credit card details by masquerading as a trustworthy entity in an electronic communication.

Wireless Network: Android Device

How to connect your Android device to EKU's wi-fi.

Employee Support

Self-service Password Reset Option

Reset EKU Password

Employees | Students

EMPLOYEES: To reset your password

Method 1: EKU Direct-Current Employees ONLY (Creating a Strong Password)

Disable Automatic Updates in Mac Office

Update Your Address, Phone, Email & Campus Directory Profile

Passwords & Accounts: Employee

How to connect to the Wireless Network

Email Setup: Employees

Spam Filter-Employee Email

Information Technology Checklist: New Employees

Banner: Naming Conventions for Banner Objects

Reset EKU Password

Banner: Basics

Email Setup on iOS Phone: Employee

Email Setup on Android Phone: Employee

Wi-Fi Setup on iOS Phones

Mobile Devices and Smartphones: Employees

Voicemail Options: Employees

Drive Mappings

Phishing

Wireless Network: Android Device

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