Employee Support

Reset EKU Password

Employees | Students

EMPLOYEES: To reset your password

Method 1: EKU Direct-Current Employees ONLY (Creating a Strong Password)

Log in to EKU Direct.
Click the Personal Information tab.
Click the Change Active Directory Password (Faculty, Staff, Student, Blackboard & Email) link

Disable Automatic Updates in Mac Office

ISSUE: Want to disable automatic updates in Mac Office

RESOLUTION:

Passwords & Accounts: Employee

This article discusses passwords and accounts for EKU employees.

How to connect to the Wireless Network

Wireless network setup for Windows, Mac, Linux/unix-based, IOS (iPhones), and Android Phones.

Banner: Naming Conventions for Banner Objects

This is a complete list of naming conventions for Banner objects.

Spam Filter-Employee Email

Information about spam filtering at EKU.

Information Technology Checklist: New Employees

IT checklist for new employees.

Email Setup on iOS Phone: Employee

Instructions for setting up email on iOS phones and mobile devices for employees.

Email Setup on Android Phone: Employee

Instructions for setting up employee email accounts on Android phones and mobile devices.

Wi-Fi Setup on iOS Phones

Instructions for students and employees setting up wi-fi on iOS phones and devices.

Drive Mappings

This article is for EKU faculty, staff and students and outlines the Drive Mappings and their uses.

Mobile Devices and Smartphones: Employees

Resources and information for using smartphones and other mobile devices for EKU employees.

Voicemail Options: Employees

This article is for EKU employees and discusses the voicemail service.

Setup self-service password reset

ISSUE: I need to set up self service password reset.

FIX:

Phishing

Phishing is a way of attempting to acquire information such as usernames, passwords and credit card details by masquerading as a trustworthy entity in an electronic communication.

VPN & Remote Desktop Connection (PC)

How to connect to another computer using Remote Desktop Connection.

Wireless Network: Android Device

How to connect your Android device to EKU's wi-fi.

Using Software Center to Install Programs, Upgrades and Updates

How to install software safely using Software Center for EKU faculty and staff computers.

Remote/VPN into a Computer

Directions for remoting into a computer.

Passwords & Passphrases

This article discusses how to create better passwords and passphrases.