JAMF Self-Service

There are several ways to access self service. You will only have self service if you are connected to jamf, the mac management system.

One is on your dock, you will see an icon of the colonel.

It may have a number on it if we have sent out a notification for a piece of software, but most of the time, it will just be the colonel.

The other is using go -> applications and double clicking on the self service application

User search (command + space bar) to search self service.

To Install Programs:

Self service has a list of software categories down the left side. The image below shows the featured software option.

Select the program you want to install (in this image we are choosing upgrading to OS Catalina)

Click it and it will show you the download status

After download, the software will install.

If you have issues installing something or if self service does not work please let us know by giving us a call at 859-622-3000 or emailing us at it.appdesign@eku.edu