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Office365 Email Migration - Android Instructions for the Outlook Mail App

First, remove your existing account if you use this app for your EKU email

  1. Open the Outlook mobile app from your device.
  2. Select the hamburger menu from the upper left-hand corner.
  3. Select the settings icon (looks like a gear).
  4. Tap on your EKU account.
  5. Select Delete Account.

Second, re-add your account

  1. Select Get Started
  2. Select Skip if prompted
  3. Select or enter your EKU email address (including the @eku.edu)
  4. Choose Continue
  5. At the EKU log in screen, enter your EKU email address and password.
  6. Authenticate using two-factor
  7. Optionally skip or add more accounts

More information from Microsoft Support

 

Contact Information

IT Service Desk
support@eku.edu
it.eku.edu
859-622-3000