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Office365 Email Migration - Android Instructions for Native Mail App

First, remove your existing account if you use the native mail app

  1. Open the Settings from your device.
  2. Select General.
  3. Select Accounts.
  4. Select your EKU account.
  5. Select Remove Account.

Second, re-add your account

  1. Open Settings from your mobile device.
  2. Select General.
  3. Choose Accounts.
  4. Choose Add account.
  5. Select Microsoft Exchange.
  6. Enter your EKU email address (username and For example:
  7. Choose Sign In.
  8. Select Work or school account, if prompted.
  9. At the EKU Log in screen, log in using your EKU email address and password.
  10. Authenticate using two-factor, if needed.
  11. Follow any prompts you may get for security or device permissions, sync settings, etc.

More information from Microsoft Support


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