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Blackboard Support

Use Microsoft Stream to Host Video Content in Blackboard

In order to reduce load on the Blackboard servers, it is a good practice not to upload videos directly to Blackboard.  Instead, all EKU users have an account on stream.microsoft.com where they can upload and share videos to other EKU users.  This tutorial illustrates how to use this feature to embed video content in to your Blackboard course without hosting the videos on the Blackboard server.

First, go to stream.microsoft.com and click on the sign in button in the top right:

Blackboard Training Videos

Staff at EKU have put together a number of training and tutorial videos for a variety of topics in Blackboard.  These videos are often interactive, and work on both computers and mobile devices. 

Created by EKU Information Technology:

New Courses Page - This training goes over navigation, organization, and search options for the new Courses page redesign from May 4, 2018

Error: “multiple DWR Servlets”

Error:  Some students receive “multiple DWR Servlets” when trying to click submit a file in Blackboard.  This is sporadic/random.

multiple DWR Servlets error

Fix:  Try again in a little while.  Let the IT Service Desk know by calling 859-622-3000 to report the issue.

Last update: 8/7/2018 at 10:30 a.m.

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