Information Technology A to Z Index IT Service Support Request

Blackboard Support

G Suite Course Kit Assignment Tool: Student Submitting Assignments

  1. Login to Blackboard.
  2. Go to the class where you have an assignment.
  3. If the assignment is using Google Course Kit, you will also need to sign into your EKU Google account.  NOTE: You should log into the EKU Google Account first.  When you click on the assignment in Blackboard, you'll be prompted to log in.  Click the 'Sign in' button.

Blackboard App Crashes on iOS 12 when Viewing Discussion Boards

ISSUE: Blackboard App Crashes on iOS 12 When Viewing Discussion Board Threads 

RESOLUTION: None, other than not updating iOS to 12.  If you upgrade and it crashes, you will need to use a PC to view discussion boards on Blackboard.

ETA on Fix: None as of Monday, September 24, 2018

G Suite Course Kit Assignment Tool: Student Checking Grades

  1. When you receive a grade on an assignment in Google Course Kit, you will receive an email and you will see it on your Blackboard Stream.  If you click the gray 'View my grade' button you will see your grade.
    When you receive a grade on an assignment in Google Course Kit, you will receive an email and you will see it on your Blackboard Stream.

G Suite Course Kit Assignment Tool: Instructor Submission Management

  1. When a student submits an assignment, this is what it looks like in Course Kit. Click the assignment to look at it, make comments, and grade.
    When a student submits an assignment, this is what it looks like in Course Kit

Edit Image File for Blackboard Course Tiles

In order to change your course image for the course tile look, instructors can click the pencil icon to set the image they want.

All users will see the same image for the course.

KNOWN ISSUE: Blackboard course tile image and course banner image resizing issues

EKU Tiles for Download

Edit Image File for Blackboard Course Tiles

Assessment and Remote Teaching: Options and Opportunities

This remote-teaching period is an opportunity to evaluate how to meet your learning objectives for your class.

Customize Blackboard Course Theme

Log into EKU Blackboard site using your EKU email username and password.

Blackboard Email

The email tool allows you to send email to other people in your course without launching a separate email program, such as Gmail, Hotmail, or Yahoo. You can send email to individual users or to groups of users.

Types of Blackboard Content

Log into EKU Blackboard site using your EKU email username and password.

On the left-hand menu, click the Courses link then click the course you want to add content to:

Blackboard Announcements

Annoucement are an ideal way to post time-sensitive information critical to course success.  Add announcements for these types of activities:

Create Blackboard Threads

thread is a conversation within a forum that includes the initial post and all replies to it.

Types of Blackboard Assessments

Log into EKU Blackboard site using your EKU email username and password.

Blackboard Discussions

Online discussions provide unique benefits.  Because students can take time to ponder before they post ideas, you may see more thoughtful conversations.  You can observe as students demonstrate their grasp of the material and correct misconceptions.  You can extend your student hours and reach students more often during the week so that learning is continuous.

Create Discussions in Blackboard

Develop successful online discussions

Help your students feel comfortable and provide them with guidelines as they begin to participate in discussions.

Adding and deleting users in your Blackboard Course or Organization

Adding Users

The steps to add instructors, teaching assistants and graders to your courses were changed due to concerns about FERPA compliance.

Please request the addition of others to your Blackboard site through the IT service desk at 859-622-3000 or the Web form at http://it.eku.edu/it-desktop-support-ticket.

Bb Annotate Grading Tool Update

ISSUE: Recently Blackboard instituted a new in-line grading tool in Bb Annotate.  While this tool has several improvements and features compared to the old “New Box View,” we have discovered a design issue that can cause significant frustration and lost work. 

Blackboard Course Banner Images

You can make a very nice banner graphic or "header" for your course, to display at the top of the Announcements page. NOTE: If this image isn't formatted correctly, it will not display correctly if a user views their courses in the Blackboard tile view. 
 

Get Started with Blackboard: Faculty

Blackboard is EKU's learning management system (LMS):

Use Microsoft Excel to create Blackboard test questions

Here are directions to create Bb test questions/answers through an Excel spreadsheet. This method is especially efficient when you want to create new multiple-choice questions.

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