Information Technology A to Z Index IT Service Support Request

Blackboard Support

Edit Image File for Blackboard Course Tiles

In order to change your course image for the course tile look, instructors can click the pencil icon to set the image they want.

All users will see the same image for the course.

KNOWN ISSUE: Blackboard course tile image and course banner image resizing issues

EKU Tiles for Download

Edit Image File for Blackboard Course Tiles

G Suite Course Kit Assignment Tool: Student Checking Grades

  1. When you receive a grade on an assignment in Google Course Kit, you will receive an email and you will see it on your Blackboard Stream.  If you click the gray 'View my grade' button you will see your grade.
    When you receive a grade on an assignment in Google Course Kit, you will receive an email and you will see it on your Blackboard Stream.

Handling Images in Blackboard Tests

1. Add images to test questions

The Bb Test Canvas lets you add images directly to any test question. While you are creating or editing a question, the third toolbar on the Question Text box has a button to “browse” for the image. First, put your cursor in the Question Text where you want the image to appear, and then click the Insert/Edit Image button.

Using the Course Tiles View in Blackboard

Blackboard lets users choose to see their courses in "list view" or "tiles view."  Users select the view by clicking the buttons at the top left above their entries:   All users can have whichever view they prefer and can switch at any time.

Assessment and Remote Teaching: Options and Opportunities

This remote-teaching period is an opportunity to evaluate how to meet your learning objectives for your class.

G Suite Course Kit Assignment Tool: Instructor Submission Management

  1. When a student submits an assignment, this is what it looks like in Course Kit. Click the assignment to look at it, make comments, and grade.
    When a student submits an assignment, this is what it looks like in Course Kit

Types of Blackboard Assessments

Log into EKU Blackboard site using your EKU email username and password.

Blackboard Discussions

Online discussions provide unique benefits.  Because students can take time to ponder before they post ideas, you may see more thoughtful conversations.  You can observe as students demonstrate their grasp of the material and correct misconceptions.  You can extend your student hours and reach students more often during the week so that learning is continuous.

Adding and deleting users in your Blackboard Course or Organization

Adding Users

The steps to add instructors, teaching assistants and graders to your courses were changed due to concerns about FERPA compliance.

Please request the addition of others to your Blackboard site through the IT service desk at 859-622-3000 or the Web form at http://it.eku.edu/it-desktop-support-ticket.

New Blackboard Content Editor

Blackboard has rolled out a new Content Editor for their system that will dramatically update the way you write content on the system.  Please view the linked on this page for an explanation by one of the Blackboard designers.

CLICK HERE FOR VIDEO PREVIEW

Student Preview Mode in Blackboard

Student preview allows instructors to review their course from a student's perspective.  This is helpful if you want to be confident the course is well-designed and fuctioning as expected.  You can also validate course behaviors, such as the conditional release of content and how grades appear.

Grade Center display has too much white space for the headers

Issue:  Grade Center display has too much white space for the headers.

Diagnosis: Some column has a name that extends to several lines, forcing all the columns to have big white space.

Blackboard Enrollment/Login Change

How employees will be enrolled in Blackboard now

Bb Annotate Grading Tool Update

ISSUE: Recently Blackboard instituted a new in-line grading tool in Bb Annotate.  While this tool has several improvements and features compared to the old “New Box View,” we have discovered a design issue that can cause significant frustration and lost work. 

Quick Tips: Updated Content Editor for Blackboard Learn Original Experience and Original Course View

There are lots of great reasons to like the updated Content Editor in Blackboard Learn. Adding content has been simplified, and it works better on both hand-held devices and larger screens. There are several improvements for accessibility and some new features, too. Besides some updated tool icons, there are also some changes in behavior to know about.

Hide Courses No Longer Teaching/Delete previous instructors from courses

ISSUE: You are no longer an instructor in a course in Blackboard and no longer want to see the course on your course list (#1, below). You are a new instructor and want to remove the old instructor from a course (#2-7, below)

FIX:

Error: The Course " __ " is a child Course and cannot be used as a copy destination. Please specify another course as the destination.

ISSUE: While trying to copy previous course materials into a new course, received this error:

Error: The Course " __ " is a child Course and cannot be used as a copy destination.  Please specify another course as the destination. 

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