Information Technology A to Z Index IT Service Support Request

Disable Automatic Updates in Mac Office

ISSUE: Want to disable automatic updates in Mac Office

RESOLUTION:

  1.  Open Word.  Click Help on the main menu and Check for Updates:
    Open Word.  Click Help on the main menu and Check for Updates
  2. If Automatically Download and Install is chosen, click other choice.  Manually Check means that Office will not update until you choose the updates.  Automatically Check means that Office will look for updates but not install them until you choose the updates.
    If Automatically Download and Install is chosen, click other choice.
  3. Click Manually Check then Check for Updates:
    If Automatically Download and Install is chosen, click other choice.
  4. Choose what updates you want from the list, if any updates are found.  Be sure you do not install any update with the number 16.12.0 because update(s) 16.12.0 will cause problems.  Then click Install (or click Cancel if no updates are selected):
    Choose what updates you want from the list, if any updates are found. Then click Inst

Contact Information

IT Service Desk
support@eku.edu
it.eku.edu
859-622-3000

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