Information Technology A to Z Index IT Service Support Request

Student Support

myMail: Students

Accessing student email (myMail). All official email communication will be sent to a student's myMail address.

EKUDirect User Login

This article provides directions to login to EKUDirect.

Passwords & Accounts: Students

Username and password (myMail and Blackboard) and User ID and pin (EKU Direct) information for EKU Students.

EKUDirect: Check Your Admission Status

How to check your admission status.

Students: Microsoft Office 365 Pro Plus

All registered EKU students have access to Microsoft Office 365 Pro Plus for free.

Reset EKU Password

Employees | Students

EMPLOYEES: To reset your password

Method 1: EKU Direct-Current Employees ONLY    (Creating a Strong Password)

  1. Log in to EKU Direct.
  2. Click the Personal Information tab.
  3. Click the Change Active Directory Password (Faculty, Staff, Student, Blackboard & Email) link 

myMail: Cache Clear

http://www.eku.eduHow to clear browser cache to get rid of the “Microsoft 365 login screen.”

Information Technology Checklist: New Students

IT checklist for new students at EKU.

Mobile Devices and Smartphones: Students

Options and support for smartphones, tablets, and other mobile devices for students on and off campus.

W: Drive for EKU Students

This article is about the W: Drive for EKU students.

Blackboard: Instructor Basics QUICK START guide

Quick Start Guide for new Faculty Blackboard users at EKU.

Applying for Admission in EKUDirect

Step by step directions for applying for admission through EKUDirect.

Registering for Classes

This article discusses the steps to register for classes in EKUDirect.

Configure EKU myMail on Mobile Devices

How to configure EKU myMail on mobile devices

Check Your Financial Aid

This article discusses how to check your financial aid with EKUDirect.

Check Your Account Balance

This article discusses checking your account balance with EKUDirect.

Make Account Payments Online

This article discusses how to make account payments online with EKUDirect.

Cloud Printing

How to print to various printers on campus from your personal computer.

Wi-Fi Setup on iOS Phones

Instructions for students and employees setting up wi-fi on iOS phones and devices.

How to connect to the Wireless Network

Wireless network setup for Windows, Mac, Linux/unix-based, IOS (iPhones), and Android Phones.

Pages