How to turn off focused inbox
ISSUE: Student missing emails in inbox
RESOLUTION: Turn 'Focused Inbox' off in myMail settings
- Login to EKU myMail Account.
- Click the Settings button. It is located in the upper right-hand corner of the window by your name then click Mail from the Your App Settings section.
- The Mail menu should expand on the left-hand sidebar. Click on Focused Inbox located in the Layout section.
- Turn off focused in box by choosing Don't sort messages and click Save.
IT Service Desk