Information Technology A to Z Index IT Service Support Request

Teams Support

Chat (Instant Message) a co-worker or co-workers

This knowledgebase article covers how to chat or IM a co-worker/co-workers

Sign in to Microsoft Teams

This article covers how to log into Microsoft Teams

Sign in to Microsoft Teams

This knowledgebase article covers logging into Microsoft Teams

Join a Microsoft Teams meeting in Outlook

This knowledgebase articlet will explain how to join a Teams meeting from your Outlook calendar

Use live captions in a Teams meeting

This knowledgebase article will explain how to use live captions in a Teams meeting

Make a call in Microsoft Teams (Note: this is currently only configured for calls between EKU employees)

This knowledgebase article explains how to use Teams to make a phone call

Use commands in Teams

This knowledgebase article will describe 'use commands' available in Teams

5 tips for using Teams when you're deaf or hard of hearing

This knowledgebase article explains how to use Teams when you're deaf or hard of hearing

Change Teams Ringtone

Issue: I want to change the ringtone in Microsoft Teams

Resolution:

Instructions for sharing videos in Blackboard through Teams

As a new offering for instructors, EKU IT has now started creating Microsoft Teams for every class in Blackboard.  These teams will automatically be populated with the students in your Blackboard courses, with enrollments that should update overnight.  This will let you easily use the wide set of tools available to Microsoft Teams for your classes, without having to manually handle enrollments.