Help Desk Support
Accessing student email (myMail). All official email communication will be sent to a student's myMail address.
Username and password (myMail and Blackboard) and User ID and pin (EKU Direct) information for EKU Students.
This article discusses passwords and accounts for EKU employees.
IT checklist for new students at EKU.
Options and support for smartphones, tablets, and other mobile devices for students on and off campus.
Information about spam filtering at EKU.
To reset your password
- Log in to EKU Direct.
- Click the Personal Information tab.
- Click the Change Active Directory Password (Faculty, Staff, Student, Blackboard & Email) link
Instructions for setting up employee email accounts on Android phones and mobile devices.
Instructions for setting up email on iOS phones and mobile devices for employees.
Instructions for students and employees setting up wi-fi on iOS phones and devices.