Information Technology A to Z Index IT Service Support Request

Faculty Support

Use Microsoft Stream to Host Video Content in Blackboard

In order to reduce load on the Blackboard servers, it is a good practice not to upload videos directly to Blackboard.  Instead, all EKU users have an account on stream.microsoft.com where they can upload and share videos to other EKU users.  This tutorial illustrates how to use this feature to embed video content in to your Blackboard course without hosting the videos on the Blackboard server.

First, go to stream.microsoft.com and click on the sign in button in the top right:

CMS: Department Directory

CMS-build or edit a Department Directory.

SPSS

What is SPSS?

EKU Homepage Bottom

Navigating the bottom section of the EKU Homepage.

Outlook 2013: Migrating from 2010

This article discusses major changes to the Outlook 2013 interface and usability

2019 Full-Time Faculty Rollout

Faculty rollout has begun! (Last Update: 2/1/19)
On Friday, Feb. 1st, faculty were sent an email inviting them to select a date to exchange their existing computer for a new one. 
 

Lync Phone: Making a Call

How to make a call using the Lync phone at EKU.

CMS: Inside Look

CMS-create an Inside Look news story.

Lync Phone: Sign into Phone

How to sign into a Lync Phone.

CMS: Page

CMS-create a page.

CMS: Event

CMS-create an event.

CMS: Image Gallery

CMS-creating an Image Gallery.

Self-service Password Reset Option

The following instructions will illustrate how to set up the security verification (two-factor authentication) required to activate the self-service feature of Office365. Once activated, you will have the ability to change your password for all services including email, Blackboard, EKU Direct, etc. in one convenient location without the need to call or email for assistance.

Email: Recover Deleted Emails

This article is for employees that need to recover an email deleted from their inbox within 60 days of deletion.

Lync Client: Chat (Instant Messaging)

Using the Lync Client for IM. (Chat or Instant Messaging)

OWA: Create a New Inbox Folder

Create a new inbox folder in OWA and have emails automatically sort to this folder.

Lync Phone: Transfer & Conference Calls

Transfer calls and join for conference calls on Lync phone.

Lync Phone: Contacts

Sorting Contacts on Lync phone at EKU.

Lync Client: Presence

Adjusting the Presence in Lync client.

Lync Client: Conference Calls

This video discusses how to conference call using the Lync client on a computer.

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