Information Technology A to Z Index IT Service Support Request

Faculty Support

Lync Phone: Transfer Calls

Complete blind and consultant transfers using the Lync phone.

Lync Client: Voicemail

Setting up voicemail using Lync client.

CMS: Department Directory

CMS-build or edit a Department Directory.

Outlook 2013: Migrating from 2010

This article discusses major changes to the Outlook 2013 interface and usability

SPSS

What is SPSS?

2019 Full-Time Faculty Rollout

Faculty rollout has begun! (Last Update: 2/1/19)
On Friday, Feb. 1st, faculty were sent an email inviting them to select a date to exchange their existing computer for a new one. 
 

EKU Homepage Bottom

Navigating the bottom section of the EKU Homepage.

Lync Phone: Making a Call

How to make a call using the Lync phone at EKU.

CMS: Inside Look

CMS-create an Inside Look news story.

CMS: Page

CMS-create a page.

CMS: Image Gallery

CMS-creating an Image Gallery.

CMS: Event

CMS-create an event.

Lync Phone: Sign into Phone

How to sign into a Lync Phone.

OWA: Create a New Inbox Folder

Create a new inbox folder in OWA and have emails automatically sort to this folder.

Email: Recover Deleted Emails

This article is for employees that need to recover an email deleted from their inbox within 60 days of deletion.

Lync Client: Chat (Instant Messaging)

Using the Lync Client for IM. (Chat or Instant Messaging)

Lync Phone: Transfer & Conference Calls

Transfer calls and join for conference calls on Lync phone.

Lync Phone: Contacts

Sorting Contacts on Lync phone at EKU.

Lync Client: Presence

Adjusting the Presence in Lync client.

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