Information Technology A to Z Index IT Service Support Request

Faculty Support

Lync Phone: Transfer Calls

Complete blind and consultant transfers using the Lync phone.

Lync Client: Voicemail

Setting up voicemail using Lync client.

CMS: Department Directory

CMS-build or edit a Department Directory.

Outlook 2013: Migrating from 2010

This article discusses major changes to the Outlook 2013 interface and usability

SPSS

What is SPSS?

EKU Homepage Bottom

Navigating the bottom section of the EKU Homepage.

Lync Phone: Making a Call

How to make a call using the Lync phone at EKU.

2019 Full-Time Faculty Rollout

Faculty rollout has begun! (Last Update: 2/1/19)
On Friday, Feb. 1st, faculty were sent an email inviting them to select a date to exchange their existing computer for a new one. 
 

CMS: Inside Look

CMS-create an Inside Look news story.

CMS: Page

CMS-create a page.

CMS: Image Gallery

CMS-creating an Image Gallery.

CMS: Event

CMS-create an event.

Lync Phone: Sign into Phone

How to sign into a Lync Phone.

OWA: Create a New Inbox Folder

Create a new inbox folder in OWA and have emails automatically sort to this folder.

Email: Recover Deleted Emails

This article is for employees that need to recover an email deleted from their inbox within 60 days of deletion.

Lync Client: Chat (Instant Messaging)

Using the Lync Client for IM. (Chat or Instant Messaging)

Lync Phone: Transfer & Conference Calls

Transfer calls and join for conference calls on Lync phone.

Lync Phone: Contacts

Sorting Contacts on Lync phone at EKU.

Lync Client: Presence

Adjusting the Presence in Lync client.

Pages