IT Support

This knowledgebase article explains how to use Teams to make a phone call

ISSUE: Authentication phone number or app changed and need to update or add security verifications

FIX:

The Microsoft Authenticator app helps you sign-in to your accounts if you use two-factor authentication (2FA).  Two-factor verification helps you access your accounts more securely.   No more getting a phone call, or receiving a text code to sign-in!  Another great thing, you don't need an internet connection to use (after the initial setup). Available for download from:

Resources and information for using smartphones and other mobile devices for EKU employees.

Web Access allows you to move or copy document pages from the Document Display view to another application. 

Blackboard has rolled out a new Content Editor for their system that will dramatically update the way you write content on the system.  Please view the linked on this page for an explanation by one of the Blackboard designers.

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Your Account Credentials

You will authenticate your Office 365 account like you do your G Suite for Education account, with your full EKU email address and password:

How to set up MIcrosoft Office 365 on iPad.

This will show you how to set up your new Office365 email on the Outlook email app