Information Technology A to Z Index IT Service Support Request

Employee Support

Password Security Checklist

Change Your Password if it is at Risk

If your password is at risk, you may need to change it more often.  Ask yourself the questions below to see if you need to change your password now.  Balance your answers with the need to have a password that you can remember without having to write it down.  If you have a strong, secure password that is easy for you to remember and you can use it with care, you may not need to change it as often as someone whose password is more vulnerable. 

IT Services - Leaving the University

Leaving EKU? Whether you're about to graduate, retire, or take another job, take these steps to make your transition as smooth as possible.

Effective Wednesday, October 1, 2018, EKU IT--to remain in legal compliance with both Microsoft, Google, and our software vendors-- must remove access to Office 365, Google app services, and university licensed software as listed below.

Employees Leaving the University

Employees Leaving University for another job

NOTE: Students must have taken a credit course.

Checking Email Rules - Outlook/OWA

Issue: I need to check my email rules to see if someone had hacked me or I need to edit/delete those I have set.

Product: EKU faculty Outlook/OWA system

Resolution:

Rules allow you to move, flag, and respond to email messages automatically. You can also use rules to play sounds, move messages to folders, or display new item alerts.

Clone of VPN

This article is a placeholder

Please visit https://it.eku.edu/support/remotevpn-computer

Windows 7 Warning

ISSUE: Microsoft support for Windows 7 will end on January 14, 2020 so IT will be alerting individuals using Windows 7 to bring PC to the Service Desk for an upgrade to Windows 10.  They will receive this message after they login to their facultystaff account.

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