Information Technology A to Z Index IT Service Support Request

2FA Support

Smart phone: Adding Microsoft Authenticator app

  1. Navigate to https://mysignins.microsoft.com/security-info
  2. On the Microsoft sign-in screen enter your EKU username+"@eku.edu" OR "@mymail.eku.edu" and click Next.

Add a Phone Number/Landline for Use with Multifactor Authentication

  1. Navigate to https://mysignins.microsoft.com/security-info
  2. Select +Add sign-in method
  3. Which method would you like to add? 
  4. Select Phone from the dropdown menu

    How do I enroll a security key in Microsoft Multifactor Authentication

    Obtain Your Security Key

    You can reach out to the IT Service Desk (employees) or IT Geeks (students) about obtaining a YubiKey.

    If you prefer to purchase one, you can by going to the YubiKey website.

    Add My (Non-Smart) Cell Phone for Use with Multifactor Authentication

    1. Navigate to https://mysignins.microsoft.com/security-info
    2. Select +Add sign-in method
    3. Which method would you like to add?
    4. Select Phone from the dropdown menu

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