Smart phone: Adding Microsoft Authenticator app

Navigate to https://mysignins.microsoft.com/security-info
On the Microsoft sign-in screen enter your EKU username+"@eku.edu" OR "@mymail.eku.edu" and click Next.
Enter your EKU email password and click Sign In.
On the Stay signed in? screen click No
When presented with the Microsoft 2FA/MFA screen select one of the following methods to authenticate:
1. Text - Enter text message code on computing screen
2. Call - Answer phone call and press the # key
After authenticating with text/call you will be directed to the My Sign-ins page where you can reactive the Microsoft Authenticator app.
Select +Add sign-in method
Select Authenticator App and then select add.
Set up your account by opening the Microsoft Authenticator app on your smart phone. Press Next.
Press the + icon in the top right corner.
On your smart phone select work or school account. Select Scan QR Code.
If prompted, allow camera access on your smart phone to scan the QR code on your computer screen.
After scanning the QR code you will be required to do a test Authentication to ensure the Microsoft authenticator app is working
Enter the number that is presented on your computer screen within the Microsoft authenticator app.
If the number is entered correctly within the app you can complete setup by clicking next on your computer screen.
Microsoft Authenticator app is now activated and will be your primary method of 2FA/MFA.

Contact Information

IT Service Desk

support@eku.edu

it.eku.edu

859-622-3000