Information Technology A to Z Index IT Service Support Request

IT Service and Support

IT Service Desk

IT Service Desk (Faculty & Staff)

  • 1-859-622-3000 
  • support@eku.edu
  • Submit Request Online
  • Twitter
  • Facebook
  • Fall 2021 Hours* [EST/EDT]
    Phones (normal hours listed below)
    Walk-in (masks required!)

    Phones
    Monday-Thursday, 7:30 a.m. - 9:30 p.m.
    Friday, 7:30 a.m. - 4:30 p.m.
    Saturday, 12 noon - 9:30 p.m.
    Sunday, 12 noon - 9:30 p.m.

    Keen Johnson - Walk-in (Old Campus Bookstore space)
    Customer must wear face mask 
    Monday-Thursday, 8 a.m. - 6 p.m.
    Friday, 8 a.m. - 4:30 p.m.

         Thanksgiving Break - PHONES ONLY
         Wednesday, November 24 - 12 noon - 5 p.m.
         Thursday, November 25 - CLOSED
         Friday\Saturday, November 26 & 27 - 12 noon - 5 p.m.
         Sunday - Resume normal phone hours

 

Geeks

IT Geeks (Students)

  • 1-859-622-GEEK (4335)
  • geeks@eku.edu
  • Social: @EKUGeeks
  • Web
  • Tell Us About Your Support Experience
  • Library 103A and Atrium Desks \ Phones (You must wear a mask!)
    Monday-Thursday, 8 a.m. - 8 p.m. (last checkout\check-in time is 7:50 PM)
    Friday, 8 a.m. - 4:30 p.m.  (last checkout\check-in time is 4:20 PM)
    Saturday-Sunday, CLOSED

     

          Thanksgiving Break - November 24-November 28 - CLOSED
          Email for assistance: geeks@eku.edu and we check emails daily during this time

 

 

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