Phone Support

Information Technology Checklist: New Students

IT checklist for new students at EKU.

Mobile Devices and Smartphones: Students

Options and support for smartphones, tablets, and other mobile devices for students on and off campus.

Information Technology Checklist: New Employees

IT checklist for new employees.

Update Your Address, Phone, Email & Campus Directory Profile

This article discusses using EKUDirect to update your personal information.

Email Setup on iOS Phone: Employee

Instructions for setting up email on iOS phones and mobile devices for employees.

Email Setup on Android Phone: Employee

Instructions for setting up employee email accounts on Android phones and mobile devices.

Wi-Fi Setup on iOS Phones

Instructions for students and employees setting up wi-fi on iOS phones and devices.

Voicemail Options: Employees

This article is for EKU employees and discusses the voicemail service.

Mobile Devices and Smartphones: Employees

Resources and information for using smartphones and other mobile devices for EKU employees.

Lync Phone: QUICK START Guide

In case IT missed setting up the new phone in your office. Here are a few tips to get you started with your LYNC phone.

Lync Mobile App (Skype for Business)

Download and use the Lync (Skype for Business) Mobile App to maximize use of Lync on and off campus.

Lync Phone: Status and Forwarding Calls

/sites/it.eku.edu/files/u193/callforward.pngHow to set status and forward calls.

Lync Phone: PIN Management

Manage PIN for Lync phones.

Lync Phone: Call History

Using the Call History option on a Lync phone.

Lync Phone: Sign into Phone

How to sign into a Lync Phone.

Lync Phone: Making a Call

How to make a call using the Lync phone at EKU.

Android: Screenshot

How to take screenshot with Android device.

Lync Phone: Transfer & Conference Calls

Transfer calls and join for conference calls on Lync phone.

Lync Phone: Contacts

Sorting Contacts on Lync phone at EKU.

iOS: Screenshot

Take a screenshot on your iphone.