Information Technology A to Z Index

Accounts, Access & Passwords

accounts

What is your EKU User Account?

All students, faculty, staff, and authorized guests at EKU are provided with a username and password when they join the university.  Your EKU User Account (sometimes called your e-key [electronic key] is your online identity at EKU.  They will help you be successful.

Your EKU user account permits secure access your EKU email, computer lab equipment, printing services, secure campus Wi-Fi, Office 365, Google apps, library databases, and much more.

Basic Accounts

Are you a student, faculty or staff member who is new to EKU?  You now have access to several basic accounts.

  • myMail (email for students) - this username/password combination allows you to authenticate to most University resources
  • Exchange (email for faculty and staff)
  • Active Directory (faculty and staff email username/password login) allows you to authenticate to most University resources
  • EKUDirect - (this portal is your gateway to accessing and managing academic, administrative information and services quickly and easily) - the User ID/PIN are unsynchronized and different from your email username and password.

Account Responsibilities

By receiving and using your EKU accounts, you accept certain responsibilities and standards for computer use, which apply to all EKU computing resources.

By accepting your EKU computing accounts, you agree to observe the responsibilities and standards outlined in the Code of Ethics for Computing & Communication

Passwords

You can change your password in various ways:

Students:

a. Email: On the myMail login page or in EKU Direct under 'Personal Information'.
b. EKU Direct: You may email a request to have your PIN reset through your EKU email account to registration@eku.edu or come in person to either the Registrar's Office on the main campus (Whitlock 239) or the Resource Center/Information Desk at any of the extended campuses.  If you come in person, you will need to bring a photo ID.  Telephone requests to reset your PIN cannot be accepted.  This may take up to two business days.

Faculty:

a. Email: (Option 1-You know your password and it hasn't expired): Select CTRL+ALT+DEL buttons simultaneously after logging into your computer--NOTE, be sure it's on a campus network line then select 'Change a password' or Login to owa.eku.edu, select the wheel in the top right corner and choose 'Change password'  (Option 2-Your password has expired): Contact the IT Service Desk at 859-622-3000 to reset your password.
b. EKU Direct: Please contact the administrative assistant in your dean's office.

Staff:

a. Email: (Option 1-You know your password and it hasn't expired): Select CTRL+ALT+DEL buttons simultaneously after logging into your computer--NOTE, be sure it's on a campus network line then select 'Change a password' or Login to owa.eku.edu, select the wheel in the top right corner and choose 'Change password'  (Option 2-Your password has expired): Contact the IT Service Desk at 859-622-3000 to reset your password.
b. EKU Direct: Please contact Human Resources at 859-622-8660.  If you have forgotten your PIN and are unable to answer your security question, you must to got Human Resources in Jones 203 with a picture ID to have the PIN reset.

Make sure you have chosen a password that is difficult to hack.  Get tips on a strong password.

EKU Password Policy

Two-Factor Authentication (2FA) - Students Only

COMING SOON!