Starting next week, EKU will be enabling two-factor authentication (2FA) for users of mymail.eku.edu, EKU Direct, and Banner.
Two-factor authentication (2FA) adds a second layer of security to protect your account. Users must go through two layers of security before being granted access to an account or system. 2FA increases the safety of online accounts in the event that your password has been compromised.
Many online services now require customers to use this feature, and 2FA provides better security for your account and should reduce phishing email attacks.
After 2FA is enabled, your login experience will still require your password, but you will also have to take one additional step to confirm your identity. That additional step would be one of the following:
· Possibly doing nothing extra. Reasons you might not always be prompted for your 2FA:
o Trusted location – if you are connected to EKU’s network
o "Don't ask again for 14 days" – if you see this box and it is checked when logging in
· If you are often in areas of poor cell phone coverage, you should use the Microsoft Authenticator app. It can work in the absence of internet access. https://www.microsoft.com/en-us/account/authenticatorIf you have any questions, you could contact us at the IT Service Desk (859-622-3000), Twitter (@EKUITColonels), or the IT Service Desk Facebook (@ekuitservicedesk).