Information Technology A to Z Index IT Service Support Request

Unscheduled Outages

Sunday, March 28, 2021 - Blackboard Outage (5-10 minutes around 9:20 PM)

Around 9:20 p.m., the EKU Blackboard system shut down unexpectedly. The Blackboard company restored our services within 5-10 minutes. They have not yet explained what happened, but none of our data was lost. This was an exceedingly rare event and was resolved by Blackboard before we contacted them about it.

Monday, December 7, 2020

EKU Direct was down.