Information Technology A to Z Index IT Service Support Request

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PowerBroker Run Elevated

Two-page PDF Handout

 Installing Applications

A special malware protection mechanism has been installed on EKU laptops. That software, called PoweBroker, provides the security of a limited-user account and the flexibility of elevating to an administrator account on demand.

SSVLPN Setup (Mac)

Instructions to set up SSLVPN on a Mac using Safari.

HP 8460p Ports

Diagram of Ports on HP 8460p

Restore Previous Version of a Folder

How to restore the previous version of a folder.

Remote Desktop Connection (Mac)

How to connect to another computer using Remote Desktop Connection.

Lync 2013: Meetings

Quick Reference for Lync Meetings.

Computer Naming: Fixed Asset

How to name computers in Active Directory.

Outlook 2013: Quick Start Guide

This article discusses basic changes in Outlook 2013 from previous versions.

Windows: Screenshot

How to take a screenshot on a Windows computer.