Information Technology A to Z Index IT Service Support Request

Organization

Information Technology

Jeff Whitaker, Interim Chief Information Officer

Jean Marlow, Deputy Chief Technology Officer

Administrative Support

  • Robyn Hanks, Manager (Budgets, Purchasing)
  • Gina Wirtz, Budget Aide

Information Services (Banner)     
Jeff Whitaker, Interim Chief Information Officer

Support Staff (Banner User Support, Training, Skype for Business support, Office Faxes & Phones)

  • ​Jeremy Steele, Information Services, Team Lead
    - Cindy Duff, Systems Specialist
    - Stephanie King, Systems Specialist
    - Stacey Mays, System Specialist

    - Angie McDaniel, Systems Specialist

    - Suzanne Tipton, Systems Specialist

Database Administration (Database Support)

  • Derrick Conder, Database Administrator
  • Chad Rose, Database Administrator

Programming Staff (Reports, Maintenance)

  • Jeremiah Duerson, Information Services, Team Lead
    -Charlotte Hisle, Programming Analyst
    -Abby Horn, Programming Analyst
    -Janet Johnson, Sr. Programming Analyst
    -Alex Martin, Programming Analyst
    -Josh Reynolds, Programming Analyst
    -Carmelinda Shear, Sr. Programming Analyst

    -Adam White, Sr. Programming Analyst
    -Michael Wooten, Sr. Programming Analyst

Infrastructure & Enterprise Systems (Networking, Wireless, Lync)
Dustin Tennill, Director

Networking (Hardware, Wireless)

  • Bobby Bruner, Sr. Network Engineer/Team Leader (Wireless, Hardware)
  • Ryan Lewis, Network Engineer (Data Lines, Wireless, Network)

Systems Administration (Enterprise Systems)

  • Chris Briney, Systems Administrator
  • Ryan Turner, Systems Administrator
  • John Wooton, Sr. Systems Administrator

Security 

  • Byron Sims, Senior Security Engineer

Telecommunications (Office Faxes & Phones)

  • Sheila Napier, Switchboard Operator

Technology Support Services
Jean Marlow, Deputy Chief Technology Officer

IT Service Desk (Software & Hardware Support)  
Donnie Powell, User Service and Support, Assistant Director

  • Philip Gump, Lead  (Enterprise User Systems)
    -
    Michelle Rose, Senior IT Consultant
     
  • Danny Lewis, Coordinator  (Technology Services & E-Presence)
    -Amy Graham, IT Consultant
  • Kenneth Rice, Lead  (Application Systems and Development)
    -
    Lindsay Riley, IT Consultant
    -Pam Hocker, IT Consultant
  • Jonathan Sikora, Coordinator  (Professional Development & Academic Services)
     
  • Mike Wynn, User Service & Support Coordinator  (User Services and Support)
    -Teri Alexander, IT Consultant
    -Daniel Clemmons, IT Consultant
    -Morgan Couch, IT Consultant
    -David Estes, IT Consultant
    -Dexter Hicks, IT Associate
    -Rachel Moore, IT Consultant
    -Brian Nalley, IT Consultant
    -Daniel Nalley, IT Consultant
    -Patrick Smith, IT Consultant
    -Aaron Voynar, IT Associate
    -Wesley Watts, IT Consultant

IT Geeks (Student IT Support\IT Labs)
Lisa Moore, IT Communications & Student Support Service Manager

Academic Instructional Services (Multi-media Spaces, Instructional Hardware, Classrooms, Special Projects)
Justin Goldstein, Manager (Academic Instructional Services)

  • Chris Bundy, IT Consultant
  • Brandon Verhoeven, IT Consultant

Online Learning (Blackboard)
Eugene Kleppinger, Manager

Inside Look

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User Interface Changes
EKU IT is pleased to announce two interface changes coming to Blackboard on Thursday, June 6.
Recover Your Account
Recover Your Account
EKU IT will be deploying the Microsoft Account Recovery tool for faculty, staff, and students on Wednesday, May 29.  This will allow users who have...
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