Information Technology A to Z Index IT Service Support Request

Organization

Carrie Ernst, Chief Innovation & Optimization Officer

Jeff Whitaker, Chief Information Officer

Administrative Support
Robyn Hanks, Manager, Administrative Support
Amy Graham, Manager, Administrative Support
Sheila Napier, Administrative Professional I


Application, Infrastructure and Security
Jeremiah Duerson, Executive Director

Halie Sissle, Director, CRM Ops
Laurel Addison, Senior CRM Analyst
Morgan Couch, Senior CRM Analyst
Phillip Kauer, CRM Analyst
Kaitlin Kirkpatrick, CRM & Enroll Systems Analyst

Derrick Conder, Director, IT Development and Data Admin
Janet Johnson, Senior Programmer Analyst
Josh Reynolds, Senior Programmer Analyst
McKinsey Wilson, Senior Programmer Analyst
Michael Wooten, Senior Programmer Analyst

Matthew Seale, Senior Programmer Analyst
Patrick Smith, Database Administrator II


Information Security and Application Systems  
Byron Sims, Director

Kenneth Rice, Lead  (Application Systems and Development)
Lindsay Riley, IT Consultant
Pam Hocker, IT Consultant

Jonathan Sikora, Security Analyst


Infrastructure & Enterprise Systems
Dustin Tennill, Director 

Networking (Hardware, Wireless)
Bobby Bruner, Senior Network Engineer/Team Leader (Wireless, Hardware)
Aaron Campbell, Network Engineer
Chase Ott, Network Engineer
Ryan Lewis, Senior Network Engineer (Data Lines, Wireless, Network)

Systems Administration (Enterprise Systems)
Chris Briney, Senior Systems Administrator
Philip Gump, Systems Administrator
Chad Rose, Systems Administrator


Project Management and Business Operations
Tiffany Hampton, Director

Abby Horn, Business Analyst
Angie McDaniel, Business Analyst
Charlotte Hisle, Business Analyst
Stacey Mays, Business Analyst
Stephanie King, Business Analyst


Technical Support and Academic Technology 
Jeremy Steele, Executive Director

Academic Instructional Services (Multimedia Spaces, Instructional Hardware, Classrooms, Special Projects)
Matthew Hall, Assistant director, Academic Technology
Anthony Friend, Sr. AV Support Tech
James Hughes, Audio-Visual Support Tech
Danny Lewis, Sr. AV Support Tech

IT Service Desk and Telecommunication
Mike Wynn, Assistant Director, Service Desk Operations
Teri Alexander, IT Consultant
Daniel Clemmons, Senior IT Consultant (Hardware)
Cindy Duff, IT Consultant
Jonathan Ferrell, Senior IT Consultant
Michael Glass, IT Consultant
Rodney Grant, IT Consultant
Brian Nalley, IT Consultant
Daniel Nalley, Senior IT Consultant
Diya Patel, IT Associate
Brandon Verhoeven, IT Associate

Student Technology
Lisa Moore, Director
Jacob Williams, Sr. LMS Analyst