Office365 Email Migration - Android Instructions for Native Mail App
First, remove your existing account if you use the native mail app
- Open the Settings from your device.
- Select General.
- Select Accounts.
- Select your EKU account.
- Select Remove Account.
Second, re-add your account
- Open Settings from your mobile device.
- Select General.
- Choose Accounts.
- Choose Add account.
- Select Microsoft Exchange.
- Enter your EKU email address (username and @eku.edu) For example: jane.doe@eku.edu
- Choose Sign In.
- Select Work or school account, if prompted.
- At the EKU Log in screen, log in using your EKU email address and password.
- Authenticate using two-factor, if needed.
- Follow any prompts you may get for security or device permissions, sync settings, etc.
More information from Microsoft Support
Contact Information
IT Service Desk
support@eku.edu
it.eku.edu
859-622-3000