Did You Know: Your IT?

Here are some IT stats from July 1, 2023 - April 1, 2024!

Student Success

• 1190 degrees & certifications were awarded
   
• 475,229 pages were printed on our lab printers from 92,210 print jobs
   
• 2,124 Geek checkouts of Windows and Mac PCs, Calculators (graphing and scientific), iPads, Cameras, Projectors, Microphones, Projectors, various cables, and other items
   
• 77 Student-funded computer labs of 1355 Windows and Mac PCs 
   
• 39 Department-funded computer labs of 514 Windows and Mac PCs
   
• Blackboard Learning Management System: Hosted  8,184 active courses with 22,000 unique users and  29,800 peak daily logins

Collaboration

• 87.3 TB of Google Drive storage was utilized with an average of 8,100 files shared each month

• 30 TB of OneDrive storage was utilized with 400 files shared each month

• 30,142 Zoom meetings; 236,840 participants; 10,827,982 meeting minutes 

• 9,762 Teams meetings (last 180 days - data doesn’t go back further)

• 903,104 Teams private chat messages (last 180 days - data doesn’t go back further)

• 18,709 Team channel messages. (last 180 days - data doesn’t go back further)

• 671,973 Teams screen share time in minutes. (last 180 days - data doesn’t go back further)

• Average of 290,549 emails received daily with 12% being spam.  

• Average of 31,602 emails sent daily

• 430 spaces support by classroom technology (46 upgraded this year)

• 40 e-Presence classrooms hosting 117 classes

• 3812 Windows systems managed by AD

• 2240 Apple devices managed by Jamf

• Software packages created:  229

• Windows Updates deployed:  27,349

Organizational Effectiveness

• 35,000 wired network ports

• 3600 Wireless access points

• 12,000 Unique wireless devices 

• 8,027 Unique wired devices

• 1,719 Teams phone lines

• 16,317 Service Desk calls (Through March 31, 2024)

• 5,557 Service Desk tickets (Through March 31, 2024)

• 3,684 walk-in customer support (Through March 31, 2024)

Security

• 697 phishing email addresses blocked after being reports spam@eku.edu

• 290,549 Emails filtered and 34,865 accepted

• 3 data centers 

• 106 buildings with fiber connectivity

• 728 network switches

• 100% network backbone uptime (last major outage was replacement of equipment)

• 22 DMCA Notices processed

• 20 malicious IP addresses blocked

• 323 malware alerts investigated (Since October)

• 697 email addresses blocked after being reported to spam@eku.edu

• 862,126 Phishing emails blocked since January

• 7,585 Malware emails blocked since January

• 2,195,154 spam emails blocked since January

• 327 links blocked by Safe Links since January