Information Technology A to Z Index

IT Service Desk/Help Desk

Services for Employees and Students

  • Computer service issues
  • Technical troubleshooting
  • Consultation

IT Service/Help Desk Location and Hours of Operation

Location: Combs 208
Phone:    (859) 622-3000

Email for IT Help
Submit IT Service/Help Ticket Now

IT Support during University Holiday

The official EKU winter holiday break is Dec. 24 through Jan. 1.

IT phone support (622-3000) is available 8 a.m.–4:30 p.m. the following dates:
Monday, Dec. 22
Tuesday, Dec. 23
Friday, Jan. 2

Requests sent to support@eku.edu or submitted via the IT website, it.eku.edu, will be monitored and responded to between 8 a.m. and 4:30 p.m. as necessary during the following days:
Saturday, Dec. 20
Sunday, Dec. 21
Saturday, Jan. 3

Phone support is also available Sunday evenings from 4 to 11:30 p.m. on:
Sunday, Jan. 4
Sunday, Jan. 11
Sunday, Jan. 18

IT will be open 8 a.m.–4:30 p.m., Jan. 5-16.

Regular IT Service Desk hours resume Jan. 19 for spring semester:
Monday–Thursday, 8 a.m.–11:30 p.m. (walk-ins until 6 p.m., phone until 11:30 p.m.)
Fridays, 8 a.m.–4:30 p.m.
Sundays, 4–11:30 p.m. (phone)


► Walk-In Hours for Combs 208
Mon-Fri: 8:00 am-4:30 pm
CLOSED: Dec 20-Jan 4 for University Holiday

► Call for Support: 622-3000
Mon-Thurs: 8:00 am-11:30 pm
Friday: 8:00 am- 4:30 pm
Sunday: 4:00 pm -11:30 pm
CLOSED: Dec 24-Jan 1 for University Holiday

Regular Hours Resume Jan 5. with the IT Service Desk opening at 8:00 am.

 

Inside Look

Happy Holidays!
Happy Holidays!
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