Two-Factor Authentication (2FA)
Eastern Kentucky University (EKU) requires all students, faculty, staff, affiliates, and alumni to use two-factor authentication (2FA) when logging into certain online EKU applications and systems.
Why is 2FA Important:
- Enhanced Security: 2FA adds an extra layer of protection to your account. Even if your password is compromised, the additional verification step significantly reduces the risk of unauthorized access. The second method is something you have physical access to, such as a mobile phone or tablet, ensuring that if a criminal obtains your login credentials, the information is useless without access to the secondary device.
- Compliance: Implementing 2FA is critical in complying with our cyber insurance requirements. This ensures that our institution is protected against potential cyber threats and breaches, which can severely affect our community and operations.
- Protection of Sensitive Information: Our university handles a vast amount of sensitive data, including personal information, academic records, and research data. 2FA helps safeguard this information against unauthorized access and potential misuse.
2FA Setup & Management (add or change device)
Login to your EKU Account Settings:
- Go to Security Info
- Enter your EKU credentials to log in.
Setup: Click on "Add Sign-In Method"
Choose a method:
- Microsoft Authenticator App: The recommended and easiest method. Approve a push notification on your smartphone to log in.
NOTE: Do not approve notifications you are not expecting! - Cell Phone - Text Message: Receive a 6-digit code via text message.
- Office Phone\Alternative Phone Call: Approve the login via automated phone call.
Microsoft Authenticator Application Downloads:
Troubleshooting and Additional Information:
- No Access to a Phone:
Contact IT Service Desk at 1-859-622-3000 or EKU Geeks at 1-859-622-4335. - Offline Authentication:
Use the Microsoft Authenticator app to view a rolling, one-time password that can be entered as verification even when your phone is offline. - Device Changes (Number Changes, Device Upgrade):
Go to Security Info | Choose to add a new sign on method or to delete or change an existing method.
Other tips:
- If you are traveling or otherwise have limited Internet access, you can still use Microsoft Authenticator since the app works without Internet access.
- 2FA codes are time dependent. When selecting backup communication methods, choose ones that you or a trusted person can access within five minutes.
- Changing your 2FA settings will generate a notice sent to your EKU email address.
- Not sure if you are enrolled in 2FA? Log in to My EKU Account Settings. Your 2FA status is listed under My security info.
Questions? Contact the IT Helpdesk at 859-622-3000
