Information Technology A to Z Index IT Service Support Request

IT Support

Manage email messages by using rules

Rules allow you to move, flag, and respond to email messages automatically. You can also use rules to play sounds, move messages to folders, or display new item alerts.

The easiest and most common rule to create is one that allows you to move an item from a certain sender or with certain words in the subject line to another folder. You can create this rule directly from a message you've already received.

How do I enroll a security key in Microsoft Multifactor Authentication

Obtain Your Security Key

You can reach out to the IT Service Desk (employees) or IT Geeks (students) about obtaining a YubiKey.

If you prefer to purchase one, you can by going to the YubiKey website.

OneDrive: Transfer To A Different Storage Service

If you want to move from OneDrive storage to another service (for example Google Drive) you will need to copy the data to the other service. Once you copy over the files, you can delete the content in OneDrive. 

Set up auto-reply in Outlook (out of office)

How to set up auto-reply (out of office)

  1. Select File > Automatic Replies.

Add My (Non-Smart) Cell Phone for Use with Multifactor Authentication

  1. Navigate to https://mysignins.microsoft.com/security-info
  2. Select +Add sign-in method
  3. Which method would you like to add?
  4. Select Phone from the dropdown menu

    Clear Your Browser Cookies, Cache, and History

    Firefox

    1. Click Library library icon , click History, then click Clear Recent History.
    2. In the Time range to clear dropdown, click Everything.

    Pronouns in Blackboard

    You can select your pronoun values on the pronoun page.  The Pronouns field is empty by default, and you can change that by clicking the Add Pronouns.  You can choose from the most commonly used list via our research on inclusive and LGBTQI+ resource pages.

     

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