Email Support

Username and password (myMail and Blackboard) information for EKU Students.

This article discusses passwords and accounts for EKU employees.

ISSUE: I need to reset my EKU email password and it is still working

FIX: 

Options and support for smartphones, tablets, and other mobile devices for students on and off campus.

ISSUE: I need to reset my EKU email password myself but don't remember my password

FIX:  Be sure you have password self-service and two-factor authenticaion (2FA) enabled.

Resources and information for using smartphones and other mobile devices for EKU employees.

Issue: When trying to send an email to a non-EKU email account, the following error occurs:

              "Deliver has failed to these recipients or groups:"

Cause: Your account is blocked by Microsoft because it has been compromised and is sending spam.

Resolution: 

How to set up MIcrosoft Office 365 on iPad.