IT Support

myMail: Students

Accessing student email (myMail). All official email communication will be sent to a student's myMail address.

Self-service Password Reset Option

How to reset password for employees and students

Passwords & Accounts: Students

Username and password (myMail and Blackboard) information for EKU Students.

Reset EKU Password

Employees | Students

EMPLOYEES: To reset your password

Method 1: EKU Direct-Current Employees ONLY (Creating a Strong Password)

Log in to EKU Direct.
Click the Personal Information tab.
Click the Change Active Directory Password (Faculty, Staff, Student, Blackboard & Email) link

Students: Microsoft Office 365

All registered EKU students have access to Microsoft Office 365 Pro Plus for free.

Blackboard 'Sign On Error!'

What to do when you get a Sign on error in Blackboard

Disable Automatic Updates in Mac Office

ISSUE: Want to disable automatic updates in Mac Office

RESOLUTION:

Passwords & Accounts: Employee

This article discusses passwords and accounts for EKU employees.

Configure EKU myMail on Mobile Devices

How to configure EKU myMail on mobile devices

Check Your Financial Aid

This article discusses how to check your financial aid with myEKU.

How to connect to the Wireless Network

Wireless network setup for Windows, Mac, Linux/unix-based, IOS (iPhones), and Android Phones.

Blackboard Training Videos

Staff at EKU have put together a number of training and tutorial videos for a variety of topics in Blackboard. These videos are often interactive, and work on both computers and mobile devices.

Created by EKU Information Technology:

Attendance Tool - This training covers use of the Attendance tool available in all Blackboard courses