Information Technology A to Z Index IT Service Support Request

IT Services & Support: Students


Get free IT help -- contact the IT Geeks:

  • Walk-in: Library Atrium by Java City (Current Hours)
  • Call: 859-622-GEEK (4335)
  • Email:
  • Twitter\Facebook\Instagram\Pinterest: @EKUGeeks

New Students

Welcome to Eastern Kentucky University (EKU)!  EKU IT provides a collection of technology resources that provide everything from email to resources to help with multimedia projects, coursework, and to enhance all your learning.

New Student IT Orientation Page

If you want to see the special offers from Dell for EKU students, use your email username (the part before the @ sign) and email password to login here and go down to 'Personal Purchases-Students, Faculty, and Staff' for the link and Member ID: IT Purchasing

Get Connected to EKU IT

Get connected to EKU IT to stay up on what's happening with your technology resources at school, including outages and maintenance:  IT Twitter  |  IT Facebook  |  Geek Twitter  |  Geek Facebook | Geek Instagram  |  Geek YouTube  | Geek Pinterest

Connect to the Internet and Networks

Access to the Internet and University network through wired and Wi-Fi connections.

Manage Passwords

Your EKU ID (username and password) give you access to many online tools and services offered by the University.

Two-Factor Authentication (2FA)

New in Fall 2018 all EKU students will be able to opt-in to use two-factor authentication on their accounts. It requires multiple authentication methods in order to grant access to your account.  First your username and password, second a notification to your smartphone, a call, an email, or an app!  For all students who have compromised accounts after August 1, 2018, this is automatically enabled for email, cloud accounts, and apps.  During the fall 2018 students will be able to opt-in as early adopters.   In summer 2019, it will be enabled on ALL EKU student email accounts!

File Storage and Backups

While it's convenient to save papers to your laptop or a USB drive, your files are safer if you also save them to your Google account (or OneDrive but it has limits to storage size).  Your Google Drive account provides unlimited personal file storage with your EKU email account that is accessible from anywhere.  Your files are also backed up so you can restore them--a lifesaver when a file disappears before a paper is due!

Use Technology for Courses

With technology tools, you can create or learn in face-to-face, hybrid, and online courses. See the IT Geeks for assistance.

Use Communication & Conferencing Tools

Use University-support technologies to communicate with large audiences, small groups, or individuals.

Print from Anywhere (Cloud Printing)

EKU's Cloud Printing service allows users to print from their computers to multifunction printers located in computer labs, libraries, and residence hall locations.

Find Software

With centrally-supported University software services, you can access and obtain software for free while an EKU student.

Equipment Loan/Checkout

The IT Geeks have various technology available for a 1-week checkout in their Library Atrium location plus some technology available for checkout in both locations for in-lab use only.

Produce Video, Media, & Graphics

Find technology and support services for producing and storing video, media, and graphics. See the IT Geeks @ Underground Media in the basement of the Crabbe Library!

Practice Safe Computing

Learning how to keep your computers, mobile devices, and data safe, both at home and at the University.

Charging Stations

Both IT Geek locations on the 2nd Floor of Roark and in the Library Atrium have charging stations/cables if your mobile device needs a mid-day or late-night charge!

IT Student Employment

Are you interested in a job on-campus?  Are you interested in a job that teaches you important skills you can use in real-life while in college and after?  Do you need a co-op position?  See our student employment page!