IT Support

New Blackboard Content Editor

Blackboard has rolled out a new Content Editor for their system that will dramatically update the way you write content on the system. Please view the linked on this page for an explanation by one of the Blackboard designers.

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No longer receiving emails in your EKU myMail account (Issue)

Issue: You stop receiving emails in your myMail account.

Cause: Your account may be compromised.

Resolution:

Office 365 Account and Login Information

Your Account Credentials

You will authenticate your Office 365 account like you do your G Suite for Education account, with your full EKU email address and password:

Signin

Office 365 for Education

File and Data Storage

OneDrive (Install on PC)

Office 365 iPad Setup

How to set up MIcrosoft Office 365 on iPad.

Office365 Email Migration - Android Instructions for Native Mail App

This will show you how to set up your new Office365 email on the native Android email app

Office365 Email Migration - Android Instructions for the Outlook Mail App

This will show you how to set up your new Office365 email on the Outlook email app

Office365 Email Migration - iOS Instructions for Native Mail App

This will show you how to set up your new Office365 email on the native iOS email app

Office365 Email Migration - iOS Instructions for the Outlook App

Skip adding additional accounts if prompted. This will show you how to set up your new Office365 email on the Outlook email app

OneDrive: Transfer To A Different Storage Service

If you want to move from OneDrive storage to another service (for example Google Drive) you will need to copy the data to the other service. Once you copy over the files, you can delete the content in OneDrive.

Page Rotation as New Version WebApp

How to rotate a page and save as a new version in WebApp.

Password Security Checklist

Change Your Password if it is at Risk

If your password is at risk, you may need to change it more often. Ask yourself the questions below to see if you need to change your password now. Balance your answers with the need to have a password that you can remember without having to write it down. If you have a strong, secure password that is easy for you to remember and you can use it with care, you may not need to change it as often as someone whose password is more vulnerable.

Passwords & Accounts: Employee

This article discusses passwords and accounts for EKU employees.

Passwords & Accounts: Students

Username and password (myMail and Blackboard) information for EKU Students.

Passwords & Passphrases

This article discusses how to create better passwords and passphrases.

Phishing

Phishing is a way of attempting to acquire information such as usernames, passwords and credit card details by masquerading as a trustworthy entity in an electronic communication.

Phishing and Suspicious Email

Criminals use malicious email and websites to try to trick you into revealing your password or other sensitive information or to infect your computer with malware. Phishing emails often use urgent language, asks for personal information, and has grammatical, typographical, or other obvious errors.

Learn to Spot Phishes

Quick Tip: Check Links Before Clicking

Check the full URL to see if it goes where you expect.

Phishing Basics

Phishing is when a hacker tricks you into handing over your personal information like credit card numbers, usernames and passwords, social security numbers, etc. Commonly they use “spoofed” emails, fraudulent websites, phone service calls, or phony text messages to full you. Phishing is a type of

Physical Security

Ensure the physical security of your electronics will keep your private information and sensitive data out of danger.

Privilege Management for Windows (PMFW)

Installing Applications

A special malware protection mechanism has been installed on EKU laptops. That software, called Privilege Management for Windows (PMFW), provides the security of a limited-user account and the flexibility of elevating to an administrator account on demand.