IT Support

Tool Availability in Blackboard Courses

To use any of the tools listed below in your Blackboard site, you must first enable the item(s) on your Tool Availability page. It’s easy: On your course menu, open Customization > Tool Availability. Scroll to the item and check the box(es). Click the Submit button to complete your work.

Student preview allows instructors to review their course from a student's perspective.  This is helpful if you want to be confident the course is well-designed and fuctioning as expected.  You can also validate course behaviors, such as the conditional release of content and how grades appear.

ISSUE: While trying to copy previous course materials into a new course, received this error:

Error: The Course " __ " is a child Course and cannot be used as a copy destination.  Please specify another course as the destination. 

Add Your Phone Number

1. Visit https://mysignins.microsoft.com/security-info
2. Select +Add sign-in method
   

EKU systems fall into one of 2 categories:

Is this really necessary?

Although the two-factor/multi-factor authentication process is designed to be as quick and painless as possible, you may find yourself wondering "is this really necessary?" or "Why does it apply to me?" if that's the case, read on to learn why.

Have you Ever...

ISSUE: Instructor can't see controls in Blackboard (Edit Mode is OFF)

RESOLUTION:

The column headings in the following table are the types of devices that can be used for multifactor authentication.  The row labels list authentication methods.  Together, they should which methods of authentication are available for each device.

Explanations of an authentication method is briefly explained below the table.

ISSUE: I need to forward an email as an attachment from the Outlook Client or Outlook Web App (OWA)

FIX:

Fowarding Email as Attachment in Outlook Client (Windows)